Overview
This article will serve as a quick start guide for the ID TECH VP3350. NMI’s VP3350 solution is a low-cost, easy-to-use, portable payment acceptance device that enables merchants to quickly and easily take payments via dip, tap, and swipe.
There are 3 versions of the VP3350 available for use:
- Lightning
- USB-C Male
- Bluetooth
All models additionally offer a USB female port.
Device and Accessories
Your device bundle includes:
- 1x ID TECH VP3350 card reader
- 1x USB-C to USB-C cable
- 1x Optional stabilizing mounting bracket kit (USB-C and Lightning models only):
- 1x mounting bracket stabilizer
- 1x Phillips head screwdriver
- 4x screws
- Adhesive stabilising pads
- 1x ID TECH quick start guide QR code
LED State Indicators
| Device State | LED1 | LED2 | LED3 | LED4 |
|---|---|---|---|---|
| Off or Standby | Off | Off | Off | Off |
| On | Blinking, Green | Off | Off | Off |
| Low Battery | Blinking, Red | Off | Off | Off |
| Bluetooth Link Established | Single Flash, Green | Single Flash, Green | Single Flash, Green | Single Flash, Green |
| Bluetooth Link Dropped | Single Flash, Red | Single Flash, Red | Single Flash, Red | Single Flash, Red |
| Awaiting Card Entry | Green | Off | Off | Off |
| Device Tampered | Flashing, Red | Flashing, Red | Flashing, Red | Flashing, Red |
| Device Deactivated | Flashing, Yellow | Flashing, Yellow | Flashing, Yellow | Flashing, Yellow |
Connecting the Device via Bluetooth
The VP3350 should be charged four to six hours before the first use. After charging the device, follow the pairing instructions below:
- Enable the Bluetooth device search function on the host device (smartphone or tablet).
Make sure the VP3350 is charged or connected to a power source via USB. - When connected to a power source, the VP3350 automatically activates Bluetooth.
- When not connected to a power source, press the VP3350’s power button to automatically activate Bluetooth. The device will indicate Bluetooth is active with a flashing green light every few seconds.
- Pairing:
- Android: Find a Bluetooth device named IDTECH-VP3350-XXXXX on the host smartphone or tablet's Bluetooth search window, and select Pair. Enter the password for pairing. The default password is 123456.
- iOS: Within iProcess or integrated application, find a Bluetooth device named IDTECH-VP3350-XXXXX and connect to the device. Enter the password for pairing. The default password is 123456.
- When the device is successfully connected, an audible beep will occur and all 4 lights will flash.
- Follow the payment transaction instructions provided by a compatible payment application maker to complete a transaction.
The VP3350 will remain connected via Bluetooth to the host device indefinitely when powered via the USB cable. If the unit is operating on battery power, it will go to sleep after 30 seconds of idling to extend battery life. To perform a transaction again, press the power button to re-establish the Bluetooth connection.