- Log into your Authorize.net account
- Click on Transaction Search
- If you know the date of the transaction, select the Date from drop down "From" and "To" Fields and make it the same date to pull transactions only from that date.
- If you do not know the date, you can choose a date range to look for the transactions between.
- Click Search
- Find the transaction that needs to be refunded and click on the transaction ID number.
- Click the Refund button in the top left corner of the pop up screen.
- It will auto populate with the full amount of the transaction.
- If you need to refund a partial amount, delete the entered amount, and type in the amount you wish to refund.
- Click the OK button.
- You should get a message that the transaction was successfully refunded.