This page is where you can create and delete users that will be able to log into your iPOS portal. You can set permissions for each user to allow them to perform all or limited options inside the gateway.
To add a user click the button in the top left hand corner of the screen that has 3 lines and a down arrow, and click add user.
The next screen will prompt for a Name, Email address, phone number, and will allow you to set their role and permissions.
When adding a phone number please use a number that can receive SMS messages. This is necessary to receive a two-factor authentication code.
User Roles
Merchant Admin - This the highest role and will have access to all settings and options. If you have multiple stores under one DBA, this user will be able to see all users for all stores, all TPNs, and all transactions. This user is meant to be used for the owner of the business
Merchant Operator - This is the second highest access. This user will have similar access to the Merchant Admin, however they will not be able to see the users that are set as Merchant Admin.
Multi Store Manager - This is the third highest role, this role can not make or delete users. This role is set up for employees that need access to multiple stores across the account. When setting up this role you can choose which stores this user has access to.
Store Manager is the lowest role and will not have access to create or delete users. They will only have access to one store in the account. When creating this user, you need to select the proper store associated with this user account.